The Worst Home Health Care Agencies in New Britain, Connecticut

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in New Britain, Connecticut

There are 116 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in New Britain, Connecticut.)

Name	5-Star Quality of Care Rating
RADIANCE HOME HEALTH CARE INC 10 CENTER STREET SUITE 302 CHICOPEE, MA 01013	1:
HOME HEALTH PROFESSIONALS NETWORK 2571 WHITNEY AVENUE HAMDEN, CT 06518	1:
NURSING SERVICES INC 21 HIGH ST EAST HARTFORD, CT 06118	1:
EXCELSURE HOMES HEALTH CARE SOLUTIONS LLC 155 MAPLE STREET, SUITE 409 SPRINGFIELD, MA 01105	1.5:
HEALTHPOINT HOMECARE SERVICES LLC 140 HIGH STREET, SUITE 100 SPRINGFIELD, MA 01105	1.5:
BETTER HEALTHCARE SOLUTIONS LLC 55 STATE STREET, SUITE 203 SPRINGFIELD, MA 01103	1.5:
TOTALITY HOME HEALTH CARE AGENCY LLC 546 BOSTON POST ROAD MILFORD, CT 06460	1.5:
A BETTER LIFE HOMECARE LLC 20 MAPLE STREET, FLOOR 2 SPRINGFIELD, MA 01103	1.5:
KEEPMEHOME 1340 WORTHINGTON RIDGE BERLIN, CT 06037	1.5:
AVERY HEIGHTS HOME HEALTH AGENCY 705 NEW BRITAIN AVE HARTFORD, CT 06106	1.5:
ALLIED HEALTH SYSTEMS LLC 1145 MAIN ST. STE 221 SPRINGFIELD, MA 01103	2:
NIGHTINGALE VISITING NURSES OF CONNECTICUT 9 W BROAD STREET, STE 610 STAMFORD, CT 06902	2:
SPECTRUM HHC 770 CONVERSE STREET LONGMEADOW, MA 01106	2:
FRANCISCAN HOME CARE AND HOSPICE CARE 267 FINCH AVE MERIDEN, CT 06450	2:
ADVANCED HOME HEALTH CARE AGENCY, INC 104 PARK ROAD WEST HARTFORD, CT 06119	2:
MCANGEL HOME VISITING NURSES, LLC 1135 SHERMAN AVENUE HAMDEN, CT 06514	2.5:
TOUCHPOINTS AT HOME 1838 SILAS DEANE HIGHWAY ROCKY HILL, CT 06067	2.5:
DAY KIMBALL HEALTHCARE 32 SOUTH MAIN STREET PUTNAM, CT 06260	2.5:
UTOPIA HOME CARE INC 444 FOXON ROAD EAST HAVEN, CT 06512	2.5:
COMPASSIONATE HOME CARE LLC 40 RICHARDS AVENUE, 7TH FLOOR NORWALK, CT 06854	2.5:
ORIOL HOME HEALTH, INC 52 BOYDEN ROAD, SUITE 209 HOLDEN, MA 01520	2.5:
INTERIM HEALTHCARE OF HARTFORD 231 FARMINGTON AVE FARMINGTON, CT 06032	2.5:
METROCARE OF SPRINGFIELD HOMECARE INC 125 LIBERTY STREET, SUITE 402 SPRINGFIELD, MA 01103	2.5:
VISITING NURSE SERVICES, INC OF SO CT 24 SCOTT STREET HAMDEN, CT 06514	2.5:
INTERNATIONAL HEALTH SOLUTIONS 795 WORCESTER ST SPRINGFIELD, MA 01151	2.5:
AMERICAN HOME HEALTH, INC 567 NEW PARK AVENUE WEST HARTFORD, CT 06110	2.5:
HOME HEALTH SPECIALTY SERVICES INC 2258 WHITNEY AVENUE, BUILDING2 HAMDEN, CT 06518	3:
MCLEAN HOME CARE AND HOSPICE 75 GREAT POND RD SIMSBURY, CT 06070	3:
ATRINITY HOME HEALTH LLC 8 RESEARCH PARKWAY, SUITE 2 WALLINGFORD, CT 06492	3:
CAPUANO HOME HEALTH CARE INC 265 BENTON DRIVE # 201 EAST LONGMEADOW, MA 01028	3:
VNA & HOSPICE OF COOLEY DICKINSON 168 INDUSTRIAL DRIVE NORTHAMPTON, MA 01060	3:
THE ROY AND ALINE FRIEDMAN FRIEDMAN HOME CARE AGENCY 4200 PARK AVENUE BRIDGEPORT, CT 06604	3:
FAMILY CARE VISITING NURSE & HOME HEALTH CARE AGENCY LLC 999 ORONOQUE LANE STRATFORD, CT 06614	3:
ENCOMPASS HEALTH HOME HEALTH 487 HOLYOKE STREET, SUITE 1 LUDLOW, MA 01056	3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM 117 MAIN STREET MIDDLETOWN, CT 06457	3:
HOLYOKE VISITING NURSE ASSOC 575 BEECH STREET HOLYOKE, MA 01040	3:
WESTBROOK VISITING NURSES & PUBLIC HEALTH 866 BOSTON POST ROAD WESTBROOK, CT 06498	3:
BAYADA HOME HEALTH CARE, INC 300 BALLARDVALE STREET, SUITE 225 WILMINGTON, MA 01887	3:
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC 22 DANBURY ROAD SUITE 1 WILTON, CT 06897	3:
RVNAHEALTH 27 GOVERNOR STREET RIDGEFIELD, CT 06877	3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT 8 KEYNOTE DRIVE VERNON, CT 06066	3:
OVERLOOK VISITING NURSE ASSOCIATION INC 88 MASONIC ROAD CHARLTON, MA 01507	3:
EXCEL HOME CARE SERVICES INC 4 STONY HILL ROAD WILBRAHAM, MA 01095	3:
ENHABIT HOME HEALTH 2080 SILAS DEANE HWY, 2ND FL ROCKY HILL, CT 06067	3:
HARTFORD HEALTHCARE AT HOME 1 NORTHWESTERN DRIVE SUITE 101 BLOOMFIELD, CT 06002	3:
WAVENY HOME HEALTHCARE 22 DANBURY RD, STE 2 WILTON, CT 06897	3:
ATHENA HOME HEALTH & HOSPICE 135 SOUTH ROAD FARMINGTON, CT 06032	3:
HOME CARE PLUS, INC 500 BIC DRIVE, SUITE 200 MILFORD, CT 06461	3:
STRATFORD VNA 3060 MAIN STREET STRATFORD, CT 06614	3.5:
ENLIVEN HOME HEALTH 2189 SILAS DEANE HWY, SUITE 7 ROCKY HILL, CT 06067	3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

Bridgeport, CT (best, worst)	Hartford, CT (best, worst)
New Haven, CT (best, worst)	Norwich, CT (best, worst)
Waterbury, CT (best, worst)	Danbury, CT (best, worst)
Stamford, CT (best, worst)	Norwalk, CT (best, worst)
New Britain, CT (best, worst)	Bristol, CT (best, worst)
Meriden, CT (best, worst)	West Haven, CT (best, worst)
Milford, CT (best, worst)	Milford city , CT (best, worst)
Middletown, CT (best, worst)	Shelton, CT (best, worst)
Torrington, CT (best, worst)	Naugatuck, CT (best, worst)
New London, CT (best, worst)	Ansonia, CT (best, worst)